Partner Privacy Notice

This notice supplements our general Privacy Policy and explains how Vehixo Digital Private Limited ("we", operating ERP Hunter) handles data of Partners — ERP implementation firms and their consultants using ERP Hunter as their workspace for client discovery, RFP creation, and bid collaboration.

1. What we collect from Partners

• Account data: consultant names, work emails, roles, hashed credentials.
• Firm profile: name, website, headquarters, ERP specialisations, industries served, optional case studies.
• Workspace activity: client invites sent, RFPs created, bids drafted and submitted, messages exchanged with your invited buyers.
• Billing data: seat count, billing entity, GSTIN/tax IDs, payment instrument identifiers handled by PCI-DSS compliant processors. We do not store full card numbers.

2. How the platform works for partners

ERP Hunter is licensed per-seat to your firm. You invite your own clients into private workspaces. You see only the RFPs of the buyers you have invited and who have accepted your invitation. There is no public buyer marketplace and no inbound RFP feed from buyers you have not on-boarded.

3. How we use Partner data

• To operate your workspace, invitations, RFPs, bids, threads, and audit trail.
• To run AI assistance for discovery, RFP generation, inbound-RFP parsing, and bid drafting (your senior consultants always review).
• To bill your firm based on active seats and send invoices/receipts.
• To detect fraud, abuse, and Terms violations.
• To send transactional emails (new client invite accepted, bid received, billing) and, with consent, product updates.

4. AI processing

We use AI to draft discovery questions, structure RFP sections, parse inbound RFPs, and seed bid commercial and scope sections. Inputs are limited to your workspace content. AI providers operate under enterprise agreements that prohibit training on your data. Generated content is reviewable and editable before any publication to your client.

5. Billing data

Card and bank details are processed by our payment processors. We store billing identifiers, transaction references, invoice records, and (where returned) the last four digits of cards. GST invoices are generated and retained per Indian tax law (typically 8 years).

6. Retention

• Active partner workspaces: retained while active.
• Closed workspaces and historical RFPs/bids: retained for 24 months, then archived or deleted on request.
• Billing records and tax invoices: retained per applicable tax laws (typically 7–8 years).

7. Your rights

You can access, correct, export, or request deletion of your account from your dashboard or by writing to privacy@erphunter.com. Financial records required by law are retained.

8. Sharing

We share data with service providers (hosting, payments, email, AI) under data processing agreements. We do not sell Partner data. We may disclose data when required by law or to enforce our Terms.

9. Contact

Questions about Partner data? Email privacy@erphunter.com.